As we stated many times before, our software is not infected with any kind of malware. We are the producers of the most convenient software solution for employee monitoring. It is a legitimate business. However, due its nature, sometimes antivirus companies may trigger a false alarm as we described here and here. We have contacted most of these companies, we got some answers regarding this subject but not all of them were fair with us. For this moment it seems that Sophos has best customer support service. Thank you very much! On second place comes Symantec. Rest of them gave us ambiguous answers or did not bother to respond to our messages. This is all we can say because the rest is confidential.
We will continue to scan our software in order to keep it clean. From now on we will only post scan results and nothing more. We’ll leave the final decision to you. Moreover, we guarantee you that the software you would like to try or buy does not contain any kind of malware. Thank you for your support and we apologize for any inconvenience we have created to our potential customers. Enough said! Let’s see the lastest scan reports:
Unfortunately software of this type is classified as “PUA” (Potentially Unwanted Application), because of the possibilities of malicious use. But it is not automatically assumed as malicious which is why it is not detected as malware. According to Sophos labs, this is a legitimate PUA detection. All PUA’s can be “Authorized” by checking the box next to your software from the quarantine manager and selecting “Authorize”, this will stop the detection from re-occurring.